Frequently Asked Questions

Answer all of your questions

Lessons and Student Progress

Our Lessons Are In Small Groups With Tutoring Basis. Before Every Lesson, Students Will Need To Update Tutor His/her Learning Progress In School And Study Needs, Our Tutors Will Customize Notes And Worksheets For Each Students. During The Lessons, Students Will Get Summarized Teaching And Practice Customized Worksheets To Solidify Their Learning. All Questions Each Student Have Problems With Will Be Cleared During Individual Consultation.
Our Tutors Are Trained To Tutor Students In Small Groups. With Many Years Of Experience In Teaching Students From Different Backgrounds And Various Study Needs, Our Tutors Know The Best Learning And Teaching Techniques Which Maximizes Each Student’s Potential And Learning Speed. They Are Able To Explain Difficult And Abstract Questions With Crystal Clear And Down-To-Earth Explanations. Most Importantly, Our Tutors Know That The Best Way To Learn Is To Give The Students The Correct Instructions And Let The Students Work Out The Correct Solutions Independently.
Over The Years, We’ve Come To Understand That Pushing A Child Too Hard Can Be Dangerous, And Can Hinder Their Progression Even Further. There Is No Need To Force Students To Get An “A” Grade Immediately. Success Takes Time, And Every Student Is Different. Some Learn Faster Than Others, And That’s Not To Say That One Student Is Better Than The Other. The Goal Is To Reach The Same Target – A Good Grade – No Matter How Long It Takes. It’s Not A Matter Of Catching Up; It’s About Getting Better And Better, Day By Day.
Yes. 98% Of Our Students Saw An Improvement Of About 1-3 Grades Within Just 12 Weeks. We Begin By Analysing Your Child’s Unique Personal Problems So That We Would Be Able to Customize A Tailored Plan Of Action Accordingly.
Yes! They May Ask Any Questions, At Any Time, For Any Reason. Our Teachers Are Prepared For This, And Will Be Pleased To Demystify Any Queries Your Child May Have. Your Child’s Understanding Of The Topic At Hand Is The Most Important Factor, At The End Of The Day.
“Better Late Than Never!” It’s Never Too Late To Discover What Is Holding Your Child Back, Where They Need To Be, And What It Will Take To Get Them There. No Bad Grade Is Unsalvageable. We’re Here To Prove It. Please Sign Up As Soon As Possible, Rather Than Wait For The Last Minute Before Exams.
To Ensure That Students’ Stay Consistent In Their Learning And Produce Best Possible Results, They Will Generally Be Given a 2-Hour Workload Homework Per Week.
Yes, Students Can Apply 'Lesson Slot Change' At Least 2 Days Before Their Original Slot Date.
The Majority Of Our Students Are Introduced To Alfa Edu Centre Through Referral/Word Of Mouth. We Are Always Thrilled To See Just How Many Parents And Students Enjoy Great Success As A Result Of Our Classes. We Pride Ourselves On Offering Positive Learning Experiences, Equipping Children With The Confidence They Need To Improve Their Grades In Record Time.
Be Sure To Pack A Bag Including Their Calculator, Stationaries (Pens, Pencils, Sharpener Etc.) As Well As Their Worksheets And Relevant Books If They Have Questions To Ask From Them.

Payment and Refund

All Fee Payments Are Due At The Start Of Each Set Of 4 X Lessons.
Students Can Request To Stop At Any Time. Unused Fees For Lessons That Fall After The Date of Their Stop Notice Can Be Refunded Without Any Questions Asked.
While We Do Not Offer Free Trials, We Do Promise A 100% Satisfaction Guarantee. Should You Be Unsatisfied For Any Reason, You May Cancel Your Child’s Services At Any Time And Receive A Full Refund. As You Can See, There’s Absolutely Nothing To Lose.
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Alfa Edu Centre Has A 99.8% Satisfaction Rate, And Our Track Record Speaks For Itself. However, Should You And/Or Your Child Be Unsatisfied With Our Teaching Methods For Any Reason, We Shall Provide A Full Refund – No Questions Asked. That’s A Promise, And That’s A Promise We’ll Keep.

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